Shipping policy

We take care in preparing every Rannscape Weaves order. Each piece is thoughtfully selected, checked and packed before it makes its way to you.

Please find our shipping policy below. For returns, exchanges and refunds, please see our Refund Policy. If you have any questions about your order, please contact us at info@rannscape.com or +91 98982 79556.

Shipping Within India

We ship Rannscape Weaves products across India.

Orders are typically dispatched within 1-5 working days from the date of purchase. Our working days are Monday to Friday, excluding public holidays.

Once your order has been dispatched, you will receive a confirmation with your tracking details.

Shipping charges

Free shipping on all our products within India

Cash on Delivery (COD): Not Available. Only Prepaid Orders.

Delivery timelines may vary depending on your location and courier availability.

International Shipping

We offer worldwide shipping.

Orders are typically dispatched within 5–7 working days from the date of purchase, provided the product is in stock. Once dispatched, delivery timelines may vary depending on the destination and local customs processes.

Shipping charges for international orders are calculated at checkout based on the destination and package weight.

Please note that any customs duties, taxes, tariffs, or import charges applicable in the destination country are to be borne by the customer upon arrival of the shipment.

If applicable duties or taxes are not paid and the shipment is returned to us, Rannscape Weaves will not be able to process a refund or exchange for the order.

Orders shipped to certain countries, including the USA, may attract additional duties, taxes, or customs charges based on local regulations.

For urgent deliveries or express shipping requests, please write to us at info@rannscape.com with the subject line “Express Shipping” to check availability and any additional charges.

Order Updates

You will receive communication at key stages of your order journey:

1. Order Confirmation
Sent once your order has been successfully placed.

2. Dispatch Confirmation
Sent once your order has been dispatched, along with tracking details where available.

3. Delivery Confirmation
Sent once your order has been delivered.

Please ensure that your delivery address and contact details are accurate at checkout. Rannscape Weaves cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Please ensure that someone is available at the delivery address to receive your package. If a shipment is returned due to unsuccessful delivery attempts, additional shipping charges may apply for re-delivery.

Order Confirmation

If you have successfully placed an order but have not received an order confirmation, please check your spam or promotions folder.

If you still cannot find your confirmation email, please contact us at info@rannscape.com with the order number, name and contact details used to place the order. Our team will be happy to help you verify your order.

Order Tracking

Once your order has been dispatched, you will receive tracking details via Email/SMS.

You can use the tracking link provided to follow your shipment.

If you have not received your tracking details within 7 working days of placing your order, please contact us at:
info@rannscape.com
+91 98982 79556

Order Cancellation

If you wish to cancel your order, please contact us at info@rannscape.com within 24 hours of placing your order.

Once an order has entered processing or has been dispatched, we may not be able to accommodate cancellations. Orders that have already been shipped cannot be cancelled and will be subject to our Returns & Exchanges Policy, where applicable.

Help

If you have any questions regarding shipping, returns, exchanges or your order, please contact us at:
info@rannscape.com
+91 98982 79556

We are happy to help.